Frequently Asked Questions

How many sessions will I need?

The number of sessions required varies from person to person as each individual’s journey towards optimal health is unique. While some may find clarity and achieve their goals after just one session, others opt for a more extended, ongoing commitment. There isn’t a one-size-fits-all solution, but together, we can collaborate to help you make the ultimate choice that aligns with your unique goals and preferences.

 

How do I schedule an appointment?

Please contact me via email at  sara@positiveshiftnutrition.com or phone at (808) 636-5630 for scheduling. Once you are scheduled you will receive a secure link to a client portal where you can complete initial paperwork. Prior to your appointment you will receive a link to meet for your telehealth appointment. 

 

If you have Aetna, Blue Cross Blue Shield of Texas, United Health Care or Medicare Click HERE to schedule an appointment.

 

Office Hours:

Tuesday – Friday 8:00 am – 5:00 pm Hawaii Standard Time

Saturday 8:00 am – 2:00 pm Hawaii Standard Time

Do you accept insurance?

I accept HMSA, UHA, HMAA and Medicare insurance. 

 

I also accept Aetna, Blue Cross Blue Shield of Texas, United Health Care and Medicare through Nourish. Click HERE to schedule an appointment together. 

 

It’s important to note that coverage for nutritional counseling can vary depending on your individual policy and diagnosis.  I am happy to assist you in verifying your benefits. 

 

Additionally, some insurance companies offer reimbursement for visits with out-of-network providers. After each session, I can provide you with a superbill (an itemized medical invoice) to submit to your insurance for reimbursement. Before proceeding, please contact your insurance provider to confirm if reimbursement is possible.

What forms of payment do you accept?

I accept all major credit, debit and HSA/FSA cards. Online payments are made through a secure and fully PCI compliant client portal.

Can I pay out-of-pocket if my insurance doesn't cover nutrition services?

Yes, you can pay out-of-pocket. 

 

1-hour initial consultation: $180

30 minute follow-up session: $80

 

I offer senior, kamaʻāina and military discounted rates for clients paying out-of-pocket.

 

Can I pay for my visit with my health savings account or flexible spending account card (HSA/FSA)?

Yes! Please check with your insurance prior to your visit. Your insurance provider may require a letter of medical necessity or a physician referral if you plan to use this method of payment.

Which states are you able to provide telehealth appointments?

I offer telehealth appointments for clients in the following states:

  • Arizona
  • California
  • Colorado
  • Connecticut
  • Florida
  • Hawaii
  • Indiana

 

  • Louisiana
  • Massachusetts
  • Mississippi
  • Nevada
  • New Hampshire
  • New York
  • Oklahoma
  • Oregon
  • Texas
  • Utah
  • Vermont
  • Virginia
  • Washington
  • West Virginia
  • Wyoming

Let's Connect!

Have any additional questions? Book a free 15 minute phone call with me.

Schedule a Free Consultation